Catholic Charities Employment

The following jobs are available:

BILLING COORDINATOR

The Diocese of Wilmington/Catholic Charities seeks a full time Billing Coordinator (35 hours a week) at the Wilmington Office.  Individual will ensure that third party payer claims are billed, providing timely follow up on claims, a review of payments and denials as well as reporting and resolution of credit balances.

Essential Functions:

  • Billing
  • Coordinate Billing Operations
  • Updates on Unbilled Claims
  • Accounts Receivable
  • Ensure Accurate and Timely EOB Review
  • Credit Balance Review
  • Credentialing

Qualifications:

  • High school diploma or equivalent, Associates Degree in Business or Accounting preferred.
  • Two – three years of billing/follow up experience.
  • Three – five years of accounts receivable/billing with automated accounting system preferred.
  • Knowledge of insurance contracts, regulation and medical terminology preferred.
  • Detail oriented with strong aptitude for numbers.
  • Intermediate Microsoft Excel skills required with excellent communication and interpersonal skills.

For more information or to apply, see our posting on www.CareerBuilder.com.  Visit our website at www.cdow.org

Payment Processor/Certifer 

The Diocese of Wilmington/Catholic Charities seeks a Fulltime (35 hour per week year round) and a Part-Time (28 hours per week year round) Payment Processor/Certifier for Delaware Energy Assistance Program to work in the Dover office to process accurately all bills submitted by vendors under the supervision of the Payment Processor Supervisor on behalf of eligible clients. When needed interviews clients, completes applications, calculates and collects documents from clients as required.  Determines eligibility of clients and completes the file on the clients.   DEAP is a federally funded low-income home energy assistance program that helps households that need assistance to pay the cost of home energy. 

Under the supervision of the Payment Processor Supervisor, processes accurately all bills submitted by vendors on behalf of eligible clients. 

ESSENTIAL FUNCTIONS: 

  • Processes bill submitted by vendors.
  • Reconciles vendor claims versus payment as accurate.
  • Understands internal DEAP procedures and carries out any DEAP assignment required due to programmatic need, client volume, or seasonal nature.
  • Supports billing filing system.
  • Researches and solves any billing discrepancies.
  • Provides intake certifications as needed. 

QUALIFICATIONS: 

  • High School diploma and some bookkeeping or accounting coursework or relevant experience.
  • Experience required at least 1 year.
  • Good math skills and ability to reconcile accounts.
  • Knowledge of Excel spreadsheets.
  • Good communication skills.
  • Detail oriented.
  • Frequently handles confidential or sensitive materials and must be trustworthy and discreet.
  • Ability to keep accurate records according to Catholic Charities requirements.
  • Ability to complete assignments in a timely fashion, carry the volume of work required and organize the workload effectively.
  • Ability to work independently with flexibility and under time constraints.
  • Legible handwriting.
  • An understanding of and commitment to the mission of the Diocese of Wilmington.

For more information or to apply, see our posting on www.CareerBuilder.com.   Visit our website at www.cdow.org

SECRETARY I/RECEPTIONIST 

The Diocese of Wilmington Catholic Charities’ is seeking a Secretary I/Receptionist to work in the Dover office of Catholic Charities.  Catholic Charities directs and coordinates the charitable and social service programs of the Catholic Diocese of Wilmington throughout Delaware and the Eastern Shore of Maryland. 

Primary duties are:

  • Reception
  • Answering busy, multi-line phones
  • Scheduling appointments
  • Data entry and retrieval
  • Preparing correspondence such as letters, memos, notices and reports
  • Ordering office supplies
  • E-mail, mail and filing
  • Assists with preparation of insurance billing
  • Prepares vouchers for payment and processes bank deposits.

Qualifications are:

  • Associates degree or certification in secretarial/business school plus one to three years of experience (preferred) or equivalent combination of experience and education.
  • Demonstrated knowledge/use of a variety of software programs such as Microsoft Word, Access, PowerPoint, Outlook and Excel including spreadsheet creation, database usage and composing original correspondence, reports, etc.
  • Office practices such as: filing, proofreading, formatting, basic bookkeeping and fiscal management.
  • Proper English usage, spelling, vocabulary and grammar skills required.  Competence in use of office equipment such as computers, fax, copiers, scanners, video conferencing and multi-line telephone systems a must.
  • Must be able to focus and multi-task in a busy office environment.
  • Excellent customer service, positive presentation.
  • Exceptional communication skills and responsible decision-making required. Work schedule is generally 35 hours per week, Monday through Friday.

The Diocese offers an excellent benefit package which includes health/dental insurance, 403 (b), LTD, FSA, voluntary group life, accident, cancer and hospital confinement insurance, vacation, sick/personal days and holidays.  Free parking.  For more information or to apply, see our posting on www.CareerBuilder.com.   Visit our website at www.cdow.org

COMMUNITY INTERVENTIONIST 

Catholic Charities of the Diocese of Wilmington seeks one Fulltime Community Interventionist to serve Kent and Sussex Counties to provide positive behavior interventions; training, support and group work to the children, youth and their families. Serves as a member of a treatment team providing mental health services to children, youth and their families.

ESSENTIAL FUNCTIONS: 

  • Assists family in completing intake application/coordinates intake process.
  • Coordinates community resources as indicated in the treatment plan in conjunction with the therapist.
  • Conducts home assessments to obtain information on the child (client’s) living environment.
  • Meets with the client family to provide support and home management advice and to monitor assigned tasks, the acquisition of needed social services, and social/environment issues impinging on the family in conjunction with the therapist.
  • Prepares for and co-facilitates child and youth therapy groups.
  • Conducts children and youth group activities during parent meetings.
  • Spends 65% of time in direct service with children and families.
  • Provides client transportation in accord with approved IOP car utilization procedures.
  • Completes and submits progress notes and incident reports on the same day activity occurred. 

QUALIFICATIONS: 

  • Bachelor’s Degree or equivalent with a minimum of two years’ experience working with children.
  • Demonstrates flexibility of schedule to meet program demands.
  • Maintains client confidentiality at all times.
  • Exhibits good communication skills.
  • Demonstrates awareness of cross-cultural issues and deal with a cultural diverse at-risk population.
  • Ability to work independently or as part of the treatment team.
  • Ability to work closely with psychiatrists, psychologists, social workers and school counselors.
  • Must possess high physical and emotional energy to handle the array of problems that need to be addressed.
  • Maintains a valid driver’s license. 

The Diocese offers an excellent benefit package which includes health/dental insurance, 403 (b), LTD, FSA, Credit Union, Blood Bank, voluntary group life, accident, cancer and hospital confinement insurance, vacation, sick/personal days and holidays.  Free parking.  For more information or to apply, see our posting on www.CareerBuilder.com.   Visit our website at www.cdow.org

PART-TIME DIRECT SERVICE SPECIALIST -  BAYARD HOUSE

The Diocese of Wilmington/Catholic Charities is seeking a Part-time Direct Service Specialist for Bayard House, a community based maternity home for teenage girls and women within the city of Wilmington.  

Responsibilities include: 

  • Assisting in providing and facilitating social services for clients.
  • Plan training and activities for individuals and the group in parenting skills
  • Provide support, structure, stability, transportation, monitor progress
  • Supervise daily activities of the residents.
  • Candidates must have a valid driver’s license and insurable driving record

Qualifications:

  • High school diploma or equivalent
  • Must be at least 21 years of age
  • 15 hours of training in early childhood development
  • One year of experience in a child care facility or program
  • Experience with pregnant/parenting teenage girls, children and women preferred

This is a Part-time position - 19 hours per week. .   Free parking. To apply go to [email protected] .  Visit our website at www.cdow.org

CERTIFIERS FOR THE DELAWARE ENERGY ASSISTANCE PROGRAM (DEAP) 

The Diocese of Wilmington/Catholic Charities’ Delaware Energy Assistance Program (DEAP), which provides assistance with home energy costs, is seeking certifiers to work for 6 months during the heating season for no more than 30 hours per week - 5 in Dover, Delaware.   The salary is $11.00 per hour.

Primary Duties are:

  • Data enters DEAP applications through a mail-in process with client.
  • Calculates gross household income and understands legal calculations.
  • Collects all documents required by Catholic Charities and adheres to Federal and State requirements.
  • Determines preliminary eligibility of client.
  • Completes pending files through an additional interview, if necessary or telephone contacts once additional information is received.
  • Communicates a clear, concise explanation of DEAP processes and services.
  • Finalizes Crisis Supplemental and Summer Cooling Assistance applications through an interview or via telephone.
  • Contacts vendors in order to determine crisis need, fuel type, validity of vendor choice, etc.
  • Refers clients to other community resources and/or programs.

Qualifications:

  • High School diploma or equivalent combination of education and experience.
  • One year experience working with low-income people.
  • Must possess good interpersonal and communication skills and organizational ability.
  • Ability to speak in a concise, clear manner.
  • Good math skills.
  • Trustworthy and discreet with confidential/sensitive materials, information and data.
  • Ability to organize and handle a high volume workload.
  • Ability to work independently with flexibility.
  • Ability to complete assignments in a timely fashion.

Apply at [email protected].  Visit our website at www.cdow.org. 

CLINICAL WORKER II 

The Diocese of Wilmington Catholic Charities Behavioral Health Services is seeking a full time, master’s level clinician, licensed to practice in Delaware and able to bill public and commercial insurances, to work in the Dover office. Bi-lingual preferred.  CADC or CCDP preferred.  This person will provide routine outpatient therapy for mental health and co-occurring disorders, case management, and support services to couples, groups, families and individuals, including children and adolescents.

Primary duties are: 

  •       Evaluates and assigns appropriate multi-axial DSM V classification.
  •       Provides psychotherapy for a variety or multiple issues such as mental health disorders, addiction, disability, employment needs, school problems, trauma, as required.
  •       Offers group therapy including recovery, co-dependency, parenting, anger management and domestic violence as needed.
  •       Consults on community-based program cases.  Provides coverage for an extended absence of a team clinician or vacancy.
  •       Contributes in case review and other staff meetings for both routine outpatient and community-based programs.
  •       Completes all reports and records as required in a timely manner.
  •       Coordinates initial and ongoing contact with medical insurance and managed care companies.  Continues communication and maintains relationships with network providers.
  •       Conducts assessments and intake sessions, completes the write-up and presents the information at a staffing.
  •       Generates effective referrals as necessary.
  •       Offers community outreach, education and consultation as directed.
  •       Presents workshops and training sessions for staff and others in the community.
  •       Participates in continuing education.
  •       Sustains a standard of 70% of available time in direct service (face-to-face) activity.
  •       Shares in on-call 24-hour emergency services on rotation with other clinicians.
  •       Serves on committees when assigned. 

Qualifications are: 

  •       Master’s degree in a Behavioral Health Care Discipline recognized for licensing by the State of Delaware.
  •       Two years post master’s experience with mental health treatment. 
  •       License required.
  •       Experience with children required. 
  •       Adherence to code of ethics associated with the certifications and licensure.
  •       Maintain confidential/sensitive materials and information.
  •       Demonstrated ability to provide a variety of therapeutic techniques used to address depression, anxiety, addiction, substance abuse, suicidal impulses, stress, trauma, low self-esteem, grief, job
  •          concerns and relationship problems.
  •      Ability to work closely with psychiatrists, psychologist, social workers and school counselors.
  •       Proficient in Microsoft Office applications.
  •       Possess good verbal and written communication skills.
  •       Must be flexible. 

Work schedule is 35 hours per week including evening hours.  To apply go to [email protected] to apply.  Visit our website at www.cdow.org

PROGRAM MANAGER OF THE EASTERN SHORE SOCIAL SERVICES 

The Diocese of Wilmington/Catholic Charities is seeking a Program Manager for the Eastern Shore Social Services located in Princess Anne, Maryland.  The position provides program leadership and oversight to various programs such as:  financial coaching and case management services, financial assistance for rent, mortgage, utility payments, behavioral health services, a food cooperative for qualified households, emergency food pantry, immigration services, information and referral services and a thrift store.  The primary responsibilities are: 

  •  Provide supervision and oversight management of the community center including the outreach components, staff and volunteers.
  • Establishes and maintains relationships with agencies and organizations in the community to promote Catholic Charities.
  •  Conducts staff meetings.
  •  Plans, monitors and evaluates reports, budgets and CQI.
  •  Maintains and ensures clients’ records and program records are accurate and current.
  • Manages the facility to make sure the building and safety systems are operational and maintained.
  • Communicates and collaborates with senior management and other programs of Catholic Charities.
  • Meets program goals and objectives set by the organization. 

Candidate must possess: 

  • A master’s degree in Health or Social Service.
  • At least 5 years management and supervisory experience in social services.
  • Cross cultural competency required.
  • Well organized and detail oriented.
  • Able to use analytical and critical thinking skills.
  • Spanish speaking a plus.
  •  Valid driver’s license with an insurable driving record required. 

 To apply, go to [email protected]    Visit our website www.cdow.org

PART-TIME BASIC NEEDS CASE MANAGER

The Diocese of Wilmington/Catholic Charities seeks 1 Part-time Basic Needs Case Manager (21 hours per week) to work at Seton Center/Community Center in Princess Anne, Maryland which provides multiple social service programs.   

Primary duties are: 

  • Provides direct service and case management to individuals requesting financial assistance
  • Make available financial self-sufficiency information, including providing referrals to other community resources.
  • Interviews clients, data enters, performs calculations and gathers required information.
  • Determines eligibility of clients and maintains client records.
  • Prepare financial vouchers and obtain approval.

Qualifications are:

  • Associates or Bachelor’s degree in Human Services or related fields with a minimum of 2 years of related experience.
  • Candidate should be proficient in Microsoft Office applications, possess good communication and organizational skills and must be flexible.
  • Good organizational skills.
  • Demonstrated proficiency in the use of computers and software.
  • Bilingual preferred.

to apply, go  to [email protected]   Visit our website www.cdow.org

PART-TIME DIRECT SERVICE SPECIALISTS – SHELTER

Diocese of Wilmington/Catholic Charities seeks Part-time Direct Service Specialist (up to 19 hours a week) at Casa San Francisco an adult shelter located in Milton, Delaware. The normal work schedule of 3 days of 6 hour shifts that varies – Monday, Tuesday 4p.m.-10 p.m., and Saturday 8 a.m.-2p.m. or Wednesday, Thursday 4 p.m.-10 p.m., Saturday 6 a.m.-Noon.  Flexibility is critical. Ability to provide evening, weekend and holiday coverage. Skills that are preferred – social service experience, flexibility with overnight availability, able to cook and have experience with mental health, substance abuse and re-entry.  Responsibilities include; oversight of shelter residents, maintenance of building security, meal preparation, kitchen oversight, assurance of building cleanliness and handling shelter telephone calls. High School Diploma or equivalent. One year experience, including shelter/homeless experience or its equivalent is preferred.  Communication skills, ability to problem solve, handle emergencies, and ability to supervise and interact well with a diverse client population.  EOE.  To apply go to [email protected]    Visit our website www.cdow.org