Catholic Charities Employment

The following positions are currently open:

FULL TIME SECRETARY I 

The Diocese of Wilmington/Catholic Charities is seeking a full time Secretary I at Seton Center, a community center that offers financial coaching and case management services, financial help for rent, mortgage, utility payments, behavioral health services, food cooperative for qualified households, emergency food pantry, immigration services, information and referral services and a thrift store, on the Eastern Shore of Maryland in Princess Anne.  This position provides support services for the staff and clients.  Bilingual (Spanish/English) preferred.

ESSENTIAL FUNCTIONS:

  • Assists the Program Manager and staff to prepare a variety of program or project materials/correspondence including reports, notices, fliers, memoranda, etc.
  • Enters data into internal and external databases, retrieve and query data as needed to prepare reports.
  • Greets clients, staff and other visitors.
  • Receives and places telephone calls.
  • Organizes and maintains filing system.
  • Proofreads
  • Keeps schedules, calendar and arranges for meeting rooms.
  • Plans meetings, conferences and travel arrangements.
  • Reads, sorts and processes mail including the preparation of bulk mailings.
  • Composes correspondence for review, approval and signature.
  • Makes sound judgments and decisions within scope of responsibility.
  • Completes record keeping tasks.
  • Coordinates projects.
  • Controls inventory of office supplies.
  • Handles some sensitive materials under guidance of supervisor.

QUALFICATIONS: 

  • High School Diploma or equivalent or secretarial training or equivalent experience; Associates degree or certification in the secretarial field preferred.
  • Experience 1 year through 3 years of experience minimum with Associates degree or with a High School Diploma or equivalent in a business program five years’ experience required.
  • Demonstrated knowledge/use of a variety of software programs such as Microsoft Word, Excel, PowerPoint, Microsoft Outlook and an Internet navigation program.
  • Knowledge of office methods and practices including filing, proofreading, formatting, report writing and basic bookkeeping and fiscal management; proper English usage, spelling, vocabulary and grammar.
  • Must possess accuracy and speed, attention to detail and be organized.
  • Ability to analyze situations accurately and take appropriate actions; identify problems and recommend solutions.
  • Trustworthy and discreet with confidential/sensitive materials, information and data.
  • Maintain cooperative working relationships; interact with the public in a helpful, courteous and friendly manner and demonstrate sensitivity to and respect for a diverse population.
  • Must possess leadership and management ability, tact, diplomacy, flexibility, supervisory and communication skills.
  • An understanding of and commitment to the mission of the Diocese of Wilmington.

Work schedule is 35 hours per week Monday through Friday.  To apply, see our posting on www.CareerBuilder.com

SENIOR PROGRAM MANAGER OF BASIC NEEDS 

The Diocese of Wilmington/Catholic Charities seeks a Program Manager to direct, manage, develop, evaluate and administer the Basic Needs Program including Case Management, Immigration and Thrift Services. Supervises direct service personnel, monitors and directs service funds and contract, oversee distribution of donated items, maintains accurate data and reporting systems, oversees program design and recommends strategies to serve community needs.

Primary duties are:

  • Leads, promotes professionalism, supervises, plans and monitors staff schedules, delegates tasks, disciplines and trains personnel on the policies, goals and objectives of the programs.
  • In conjunction with Program Managers prepares annual program plans including budget, staffing plan and service objectives.
  • Prepares annual evaluations of program service patterns and achievement of stated objectives and outcomes.
  • Supervises and evaluates job performance of Program Managers and supervisors.
  • Develops new programs and makes program modifications in light of changing community needs and with consultation with Director of Program Operations.
  • Represents Catholic Charities in a professional and ethical manner at meetings, seminars, workshops and trainings.
  • Promotes and markets program services in the community.
  • Ensures adherence to program standards and policies.
  • Advocates for client needs within program policies and regulations.
  • Observes and modifies, when necessary, procedures to ensure smooth program operation.
  • Recruits and supervises staff and volunteers.
  • Offers staff and volunteers opportunities for professional growth through in-service training and continuing education.
  • Seeks out opportunities to enhance program revenues through contracts, grants, and fiscal relationships with funders.
  • Serves as spokesperson and public relations liaison for programs.
  • Facilitates regular staff meetings.
  • Oversees the maintenance of financial and other records such as daily thrift sales and direct assistance payments, monthly reporting, trend and sales forecasts and analyses.
  • Establishes and maintains rapport and work in coordination with current and new business contacts and social service agencies. 

Qualifications are:

  • Master’s Degree in Business Administration, Retailing, Social Work, Human Services, or Social Service Administration or Bachelor’s Degree in related fields.  
  • Minimum of three years of management and supervisory experience in social services, social assistance or community organization with a Master’s degree.  Minimum of seven years of management and supervisory experience with a Bachelor’s degree.
  • Demonstrated administration and program development skills.
  • Experience with management and supervision of staff at multiple locations.
  • Possess emotional maturity and be objective.
  • Strong leadership ability, tact, diplomacy, flexibility and excellent communication skills.
  • Capable to make effective decisions.
  • Ability to work with diverse cultural and ethnic groups and person from subcultures considered marginal in society.
  • Demonstrates experience working with general public, low-income population, parishes, churches in sales and acquisition.
  • Analytical, detail oriented, decisive, resolve specific problems effectively and cope with deadlines.
  • Knowledge of the general community, social assistance programs in the surrounding neighborhoods and available services.
  • Possess a strong desire to help others and be able to inspire respect, trust and confidence.
  • Capable of implementing policies, objectives, procedures, evaluate personnel and work quality, develop reports and budgets, and coordinate activities with other managers.
  • Motivate employees to work as a team implementing decisions and reaching objectives.
  • Promote social and economic justice.
  • Ability to safeguard access of confidential or sensitive information or data.
  • Familiar with the Consumer Product Safety Regulations.
  • Ability to achieve accreditation by the Board of Immigration Appeals.
  • An understanding of and a commitment to the mission of the Diocese of Wilmington. 

The Diocese of Wilmington offers an excellent benefit package which includes health/dental insurance, 403 (b), Long-term Disability, Voluntary group life, accident, cancer and hospital confinement insurance, Credit Union, Blood Bank and paid vacation, holiday and sick time.

FULLTIME DIRECT SERVICE SPECIALIST 

The Diocese of Wilmington/Catholic Charities is seeking a Fulltime Direct Service Specialist for Bayard House, a community based maternity home for teenage girls and women within the city of Wilmington.  

Responsibilities include: 

  • Assisting in providing and facilitating social services for clients.
  • Plan training and activities for individuals and the group in parenting skills
  • Provide support, structure, stability, transportation, monitor progress
  • Supervise daily activities of the residents.
  • Candidates must have a valid driver’s license and insurable driving record

Qualifications:

  • High school diploma or equivalent
  • 15 hours of training in early childhood development

Experience with pregnant/parenting teenage girls, children and women preferred

This is a fulltime 37.5 hours per week position. The Diocese offers an excellent benefit package which includes health/dental insurance, 403 (b), LTD, FSA, voluntary group life, accident, cancer and hospital confinement insurance, vacation, sick/personal days and holidays.  Free parking.  For more information or to apply, see our posting on www.CareerBuilder.com.   Visit our website at www.cdow.org

CERTIFIERS FOR THE DELAWARE ENERGY ASSISTANCE PROGRAM (DEAP) 

The Diocese of Wilmington/Catholic Charities’ Delaware Energy Assistance Program (DEAP), which provides assistance with home energy costs, is seeking 3 certifiers to work for 6 months during the heating season for no more than 30 hours per week – 2 in Dover, Delaware and 1 in Georgetown, Delaware.  The salary is $11.00 per hour.

Primary Duties are:

  • Data enters DEAP applications through a mail-in process with client.
  • Calculates gross household income and understands legal calculations.
  • Collects all documents required by Catholic Charities and adheres to Federal and State requirements.
  • Determines preliminary eligibility of client.
  • Completes pending files through an additional interview, if necessary or telephone contacts once additional information is received.
  • Communicates a clear, concise explanation of DEAP processes and services.
  • Finalizes Crisis Supplemental and Summer Cooling Assistance applications through an interview or via telephone.
  • Contacts vendors in order to determine crisis need, fuel type, validity of vendor choice, etc.
  • Refers clients to other community resources and/or programs.

Qualifications:

  • High School diploma or equivalent combination of education and experience.
  • One year experience working with low-income people.
  • Must possess good interpersonal and communication skills and organizational ability.
  • Ability to speak in a concise, clear manner.
  • Good math skills.
  • Trustworthy and discreet with confidential/sensitive materials, information and data.
  • Ability to organize and handle a high volume workload.
  • Ability to work independently with flexibility.
  • Ability to complete assignments in a timely fashion.

For more information or to apply, see our posting on www.CareerBuilder.com or apply at [email protected].  Visit our website at www.cdow.org.  

SHELTER CASE MANAGER

Diocese of Wilmington/Catholic Charities seeks a Full Time Case Manager (37.5 hours a week including 2 evening shifts weekly) at Casa San Francisco in Milton, Delaware, a 12-bed emergency shelter for adults.  Case management, advocacy services for individuals in the shelter and/or homeless families applying for housing assistance. 

Primary duties are: 

  • Develops a service plan for clients
  • Conducts intake interviews for the shelter residents and SRAP families.
  • Spends 80% working in client-related services.
  • Conducts exit/closing interviews with clients.
  • Assists in providing emergency duty as needed.
  • Assists in interviewing shelter staff.
  • Keeps adequate records on clients.
  • Supports the Sussex Services Manager as needed.
  • Meets regularly with clients to monitor progress.
  • Holds weekly shelter residents meetings.
  • Attends training.
  • Monitors contractual and reporting systems on cases.
  • Investigates and nurtures community resources.
  • Provides referrals to clients and follows up.
  • Determines clients’ eligibility for assistance.
  • Provides aftercare

Qualifications are:

  • B.S. or B.A. in Social Work, sociology, psychology, human services or a related field from an accredited undergraduate school, with field experience as an integral part of the program and at least two years’ experience or its equivalent preferred.  Other training or a combination of education and experience may be substituted for preferred degree.
  • One year to 3 years of previous shelter or residential care experience preferred.
  • Demonstrated skills in assessment and management of caseloads.
  • Ability to respond in an emergency situation.
  • Ability to relate in a group setting.
  • Proficient in the use of approved data management systems.
  • Good communication skills in writing and verbally.
  • Ability to problem solve.
  •  Possess knowledge of community resources and accessing services.
  • Able to supervise and interact well with a diverse client population.
  • Experience and crisis intervention training preferred.
  •  Spanish speaking a plus.The Diocese of Wilmington offers an excellent benefit package which includes health/dental insurance, 403 (b), Long-term Disability, voluntary group life, accident, cancer and hospital confinement insurance paid vacation, holiday and sick time.

To apply go to [email protected].  Visit our website at www.cdow.org

CLINICAL WORKER II 

The Diocese of Wilmington Catholic Charities Behavioral Health Services is seeking a full time, master’s level clinician, licensed to practice in Delaware and able to bill public and commercial insurances, to work in the Dover office. Bi-lingual preferred.  CADC or CCDP preferred.  This person will provide routine outpatient therapy for mental health and co-occurring disorders, case management, and support services to couples, groups, families and individuals, including children and adolescents.

Primary duties are: 

  •       Evaluates and assigns appropriate multi-axial DSM V classification.
  •       Provides psychotherapy for a variety or multiple issues such as mental health disorders, addiction, disability, employment needs, school problems, trauma, as required.
  •       Offers group therapy including recovery, co-dependency, parenting, anger management and domestic violence as needed.
  •       Consults on community-based program cases.  Provides coverage for an extended absence of a team clinician or vacancy.
  •       Contributes in case review and other staff meetings for both routine outpatient and community-based programs.
  •       Completes all reports and records as required in a timely manner.
  •       Coordinates initial and ongoing contact with medical insurance and managed care companies.  Continues communication and maintains relationships with network providers.
  •       Conducts assessments and intake sessions, completes the write-up and presents the information at a staffing.
  •       Generates effective referrals as necessary.
  •       Offers community outreach, education and consultation as directed.
  •       Presents workshops and training sessions for staff and others in the community.
  •       Participates in continuing education.
  •       Sustains a standard of 70% of available time in direct service (face-to-face) activity.
  •       Shares in on-call 24-hour emergency services on rotation with other clinicians.
  •       Serves on committees when assigned. 

Qualifications are: 

  •       Master’s degree in a Behavioral Health Care Discipline recognized for licensing by the State of Delaware.
  •       Two years post master’s experience with mental health treatment. 
  •       License required.
  •       Experience with children required. 
  •       Adherence to code of ethics associated with the certifications and licensure.
  •       Maintain confidential/sensitive materials and information.
  •       Demonstrated ability to provide a variety of therapeutic techniques used to address depression, anxiety, addiction, substance abuse, suicidal impulses, stress, trauma, low self-esteem, grief, job
  •          concerns and relationship problems.
  •      Ability to work closely with psychiatrists, psychologist, social workers and school counselors.
  •       Proficient in Microsoft Office applications.
  •       Possess good verbal and written communication skills.
  •       Must be flexible. 

Work schedule is 35 hours per week including evening hours.  To apply, see our posting on www.CareerBuilder.com or go to [email protected] to apply.  Visit our website at www.cdow.org

PROGRAM MANAGER OF THE EASTERN SHORE SOCIAL SERVICES 

The Diocese of Wilmington/Catholic Charities is seeking a Program Manager for the Eastern Shore Social Services located in Princess Anne, Maryland.  The position provides program leadership and oversight to various programs such as:  financial coaching and case management services, financial assistance for rent, mortgage, utility payments, behavioral health services, a food cooperative for qualified households, emergency food pantry, immigration services, information and referral services and a thrift store.  The primary responsibilities are: 

  •  Provide supervision and oversight management of the community center including the outreach components, staff and volunteers.
  • Establishes and maintains relationships with agencies and organizations in the community to promote Catholic Charities.
  •  Conducts staff meetings.
  •  Plans, monitors and evaluates reports, budgets and CQI.
  •  Maintains and ensures clients’ records and program records are accurate and current.
  • Manages the facility to make sure the building and safety systems are operational and maintained.
  • Communicates and collaborates with senior management and other programs of Catholic Charities.
  • Meets program goals and objectives set by the organization. 

Candidate must possess: 

  • A master’s degree in Health or Social Service.
  • At least 5 years management and supervisory experience in social services.
  • Cross cultural competency required.
  • Well organized and detail oriented.
  • Able to use analytical and critical thinking skills.
  • Spanish speaking a plus.
  •  Valid driver’s license with an insurable driving record required. 

 To apply, go to www.CareerBuilder.com or to [email protected].   Visit our website www.cdow.org

PART-TIME BASIC NEEDS CASE MANAGER

The Diocese of Wilmington/Catholic Charities seeks 1 Part-time Basic Needs Case Manager (21 hours per week) to work at Seton Center/Community Center in Princess Anne, Maryland which provides multiple social service programs.   

Primary duties are: 

  • Provides direct service and case management to individuals requesting financial assistance
  • Make available financial self-sufficiency information, including providing referrals to other community resources.
  • Interviews clients, data enters, performs calculations and gathers required information.
  • Determines eligibility of clients and maintains client records.
  • Prepare financial vouchers and obtain approval.

Qualifications are:

  • Associates or Bachelor’s degree in Human Services or related fields with a minimum of 2 years of related experience.
  • Candidate should be proficient in Microsoft Office applications, possess good communication and organizational skills and must be flexible.
  • Good organizational skills.
  • Demonstrated proficiency in the use of computers and software.
  • Bilingual preferred.

to apply, go  to [email protected]   Visit our website www.cdow.org

PART-TIME DIRECT SERVICE SPECIALISTS – SHELTER

Diocese of Wilmington/Catholic Charities seeks Part-time Direct Service Specialist (up to 19 hours a week) at Casa San Francisco an adult shelter located in Milton, Delaware. The normal work schedule of 3 days of 6 hour shifts that varies – Monday, Tuesday 4p.m.-10 p.m., and Saturday 8 a.m.-2p.m. or Wednesday, Thursday 4 p.m.-10 p.m., Saturday 6 a.m.-Noon.  Flexibility is critical. Ability to provide evening, weekend and holiday coverage. Skills that are preferred – social service experience, flexibility with overnight availability, able to cook and have experience with mental health, substance abuse and re-entry.  Responsibilities include; oversight of shelter residents, maintenance of building security, meal preparation, kitchen oversight, assurance of building cleanliness and handling shelter telephone calls. High School Diploma or equivalent. One year experience, including shelter/homeless experience or its equivalent is preferred.  Communication skills, ability to problem solve, handle emergencies, and ability to supervise and interact well with a diverse client population.  EOE.  To apply go to [email protected]    Visit our website www.cdow.org