Frequently Asked Questions


Q.        Do I have to be Catholic to receive services?


A.          Catholic Charities provides services to anyone in need in Delaware and the Eastern Shore of Maryland without regard to religious affiliation.



Q.        Does Catholic Charities charge a fee for its services?


A.       Fees are charged for certain services, others are provided without charge. Thanks to the generosity of donors and contributors to the United Way and the Annual Catholic Appeal, no one is refused service due to an inability to pay for them. Fees are charged for professional services such as counseling and substance abuse treatment, and immigration services. Registration fees are charged for conferences. Catholic Charities accepts third party insurance payments. Some services are made available through public contracts.



Q.        Does anyone have to know I am coming for help to Catholic Charities?


A.          Confidentiality is a living principle at Catholic Charities and all services are provided in the strictest of confidence. No one will know you are receiving assistance of any kind unless you give us permission to share that information.



Q.        Is Catholic Charities qualified to provide the services it delivers?


A.          Catholic Charities employs staff who are licensed and certified in their respective professions to provide professional services. Catholic Charities is accredited by the Council on Accreditation and holds all necessary state licenses to operate in Delaware and Maryland. In addition, Catholic Charities is a full member of the United Way of Delaware and the United Way of the Lower Eastern Shore and meets the standards for membership established by those organizations.